The Tech Blog of Dan Usher

Tag: Process

  • Office 365 Dedicated – SLAs and SDs updated…

    —

    by

    Dan
    in

    Microsoft has published an update for their Office 365 Dedicated Service Level Agreements and Service Descriptions. If you’re not working with an Office 365 Dedicated client, but are instead working with an OnPremise deployment these documents provide a great starting point when defining your O&M strategy as well as helping to define processes and service…

  • SUGDC Deck – SharePoint Worst Practices

    —

    by

    Dan
    in ,

    Last night, a colleague and I presented at the DC SharePoint User’s Group that meets yonder in Reston, VA at HireStratey. It’s been a while since I’ve done a talk and for those watching they might realize that this is a slightly updated version of a talk that I gave down at the Hampton Roads…